FAQ

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Do you offer sensual massage?

No, we don’t. All services offered by The Massage London therapists are non-sexual. We do not offer sensual, NURU, full body massage (including genitals) or any other adult, erotic or sexual services moreover we do not take any responsibility for any action of the massage therapists listed on our website. Every individual and/or company is responsible for their own actions. Please respect our Therapists and do not ask them for these kind of services.

How should I prepare for the massage session?

*Please note that the suggestions below are only guidelines based on, what we believe, the industry’s best practices. If you have any specific questions, please do not hesitate to ask your Therapist prior to the massage session.  

Clothing: We want you to feel comfortable throughout the session so we suggest that you undress to the level of your own comfort. We only require you to cover your private areas with a towel. It is also ok to wear underwear such as briefs or boxer shorts for the massage session.

Eating/drinking: It is advisable that you refrain from eating or drinking alcohol 1-2 hours prior to the session and have a bottle of mineral water handy so you can stay hydrated throughout the session.

Bed or floor?: You will be massaged in the comfort of your own home so it’s really up to your personal preference. You can be massaged on your own bed or floor whichever you choose. Some regular clients even have their own massage tables but that’s not compulsory. We kindly ask you to cover your furniture against massage oil stains.

Music: Your Therapist will bring a CD with relaxing music but you are more than welcome to listen to the music of your own choice.

Oils: Your Therapist will bring brand quality massage oil but you are also welcome to use your own favourite oil.

Towels: For hygienic reasons, we kindly ask you that you provide your own towels.

Where are you based?

The Massage London Ltd  is a mobile massage service so we visit our Clients at home. Our therapists also provide massage in their Massage studios located in London area.

What are your opening times?

Currently, we are open 7am – 11pm, 7 days a week.

Can I visit a Therapist at home?

Yes, it is possible. We provide mobile massage service so we come to you as well. Please Contact Us to get more details.

How far are you prepared to travel?

We operate in the following Inner London boroughs:

Camden, Greenwich, Hackney, Hammersmith and Fulham, Islington, Kensington and Chelsea, Lambeth, Lewisham, Southwark, Tower Hamlets, Wandsworth and Westminster.

We operate in the following Outer London boroughs:

Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Croydon, Ealing, Enfield, Haringey, Harrow, Havering, Hillingdon, Hounslow, Kingston upon Thames, Merton, Newham, Redbridge, Richmond upon Thames, Sutton and Waltham Forest.

How much notice do you need before a session can take place?

We need at least 1.5 hours but preferably 2 hours prior to a booking. We do not like our Therapists rush and London can be a very busy place at certain times so generally the more time for a Therapist to get ready and travel to your place the better.

How do I book?

Currently, we do not accept bookings via phone. Please book your Massage Session via our Contact Us form or call Us on 07598-853419. Our friendly staff will confirm your booking within 1 hour.

How much does your service cost?

It’s basically £50 for the first 60 minutes and then £25 for each additional 30 minutes of massage. Please refer to oue PRICING for full cost breakdown.

How do I pay? 

We accept cash only at the moment.

Are there any hidden charges/cancellation fees?

No, there are no hidden charges.

Do you have any male Therapists?

Yes, we have experienced male and female massage Therapists in London. This may change in the future so please check back soon.